Content Delivery and Format Fail

screenshot from Ney Year's DaeThe pic on the right is from The Berrics’ “New Year’s Dae” video. The skating is amazing—well worth a dollar—and the site’s registration and checkout was painless, but the rest has been a disappointment:

  • There’s no way to download this “downloadable part,” as it’s advertised. You must install an Adobe Air application, which downloads the video.
  • There was nothing in the checkout process to let me know I needed to install Air first. The only link to “download instructions” (who would think they need to read this?) was on the “add to cart” page. Once most people have checked out they’ll have to run to Google what an .air file is.
  • The app isn’t digitally signed, so the publisher reads “unknown” and it asks for “unrestricted” access to my system. Does not inspire trust.
  • You can only watch the video via the app! So no fancy controls you might want while, say, watching a skateboarding part.
  • Considering I downloaded 150MB for a 5 minute video, the quality is astoundingly bad. See the horizontal lines in the screenshot? They’re a constant distraction and it all looks even worse at full screen. Every video on the The Berrics site looks better than this. Like most Rodney and Daewon parts, the filming is just not exciting, but it’s forgivable.
  • Since I downloaded it on my wife’s PC last night, the download link in my account is already “expired”, so I can’t install it on mine.

The pic is actually from a copy I found immediately on Vimeo, highlighting the absurdity of this level of copy control. Lesson: Only paying customers have to deal with DRM nonsense.

Update: 5 days later, the video no longer plays.

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